Vauxhall Motors Statement – Vauxhall Zafira Fires

Vauxhall has carried out an investigation following reports of fire in the area of the heating and ventilation system in a number of Vauxhall Zafiras (Zafira B model launched in 2005, not current Zafira Tourer). While the number of incidents is very low in proportion to the number of vehicles on the road, we take this issue very seriously and will take further action.

The safety of our customers is the number one priority. Our investigations have found that a number of incidents have occurred due to previous repairs being performed improperly or using certain non-genuine parts.

For the time being, Vauxhall provides the following advice to Zafira B owners:

If you are concerned about operating your vehicle or if you notice any unusual characteristics with the heating and ventilation system (for example a squeaking noise from the dashboard) you should contact your Vauxhall dealer and arrange for your vehicle to be inspected. This will be done at no cost.

Vauxhall will consider further actions as appropriate.

How to find out if your car is affected

Vauxhalls investigations relate to Zafira B models built between 2005 and 2014 and equipped with manual air conditioning (not Electronic Climate Control).

1. If you have the Zafira B model below, your car could be affected

Zafira B affected model

2. If you have a Zafira Tourer like the model below, your car is not affected

Zafira Tourer

3. If you have the Zafira A model below, your car is not affected

Zafira A

The chassis number can identify this as follows. All chassis numbers have 17 digits. The model reference is identified in digits 5,6 & 7

Zafira Model A digits are TGF and Zafira Model B digits are AHM

What to do if your vehicle could be affected

If you think your car is affected please contact us using the form below to book an appointment for your vehicle to be inspected, especially if;

  • You have concerns about using your car
  • You notice unusual characteristics with your heating and ventilation system (for example, a squeaking noise from the dashboard)
  • Your fan does not work in positions 1, 2 or 3
  • Your car has had previous maintenance work on its heating and ventilation system.

Until your car has been inspected, please set your fan speed to zero (0) on the heating and ventilation system. If necessary, use Level 4 only for the time needed to demist the windscreen.

The vehicle inspection will be free of charge.