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Contactless Delivery Available Buy your next car online with our contactless buying solution
100% from your home Online or over the phone whether financing or buying outright
Fully Refundable Deposit If the vehicle isn’t right or you change your mind we will give you a full refund of your deposit
Your vehicle buying journey made simple in the comfort of your own home or wherever you may be!
Reserve quickly online Search our range of high quality vehicles and with a few more clicks you can instantly reserve your chosen vehicle. We’ll be in touch with the next steps!
Secure online payments For your safety and security, all payments made on our site are processed by a secure payment provider. All major cards are accepted.
Free Part-Ex Valuations If you have a vehicle to trade-in, then we can help provide a market-accurate indicative value so you can see how the figures stack up. Complete our online form today.

FAQ AREA

See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.​

Buying Online

I want to buy online but have some queries?

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We would be happy to answer your questions or help you if you get stuck. Give us a call on 01242 525252 ​ or drop us an email any time.

I would like to amend or cancel my order

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No problem at all. Our Terms and Conditions explain everything you need to know about amendments or cancellations but, if you need any other help, just get in touch on 01242 525252 .

How secure is your online deposit process?

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Our encrypted payment system uses the most modern technology to ensure your payment and details are secure.

Can I amend my delivery and collection day after I have placed my order?

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It may be possible to make changes to your order. If you wish to find out, please contact the sales team at Baylis Vauxhall as soon as possible.

 

Finance

Part Exchange

Can I use my part exchange as my deposit for my car purchase?

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You can. That’s why we give you access to our free online valuation tool. However, don’t forget that any outstanding finance on the part exchange car will need to be settled.

What happens if my part exchange is worth more than the car I want to purchase?

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In the unlikely event that you have a car that is more valuable than the one you wish to purchase, we will refund the difference. No quibble, no fuss.

Is the valuation you give me for my part exchange guaranteed?

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Absolutely. As long as you have answered all of the questions about the car accurately and honestly, the part exchange quote will always be honoured.

Can I remove my part exchange from my order at any time?

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Yes, it is possible to change the part exchange aspect of your purchase any time before the vehicle exchange. However, we would ask that you contact us as soon as you know you want to do this to minimise any delay in delivering your new car.

Can I part exchange two vehicles as part of my order?

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If you own two vehicles that you want to part exchange or have the express permission of the owners to do so, then you can use them as part of your order.