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See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
We would be happy to answer your questions or help you if you get stuck. Give us a call on 01242 525252 or drop us an email any time.
No problem at all. Our Terms and Conditions explain everything you need to know about amendments or cancellations but, if you need any other help, just get in touch on 01242 525252 .
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It may be possible to make changes to your order. If you wish to find out, please contact the sales team at Baylis Vauxhall as soon as possible.
You can. That’s why we give you access to our free online valuation tool. However, don’t forget that any outstanding finance on the part exchange car will need to be settled.
In the unlikely event that you have a car that is more valuable than the one you wish to purchase, we will refund the difference. No quibble, no fuss.
Absolutely. As long as you have answered all of the questions about the car accurately and honestly, the part exchange quote will always be honoured.
Yes, it is possible to change the part exchange aspect of your purchase any time before the vehicle exchange. However, we would ask that you contact us as soon as you know you want to do this to minimise any delay in delivering your new car.
If you own two vehicles that you want to part exchange or have the express permission of the owners to do so, then you can use them as part of your order.