Best Companies (BC) have been producing and publishing the 'Best Companies to Work For' lists since 2001 to measure and acknowledge excellence in workplace engagement. Each year hundreds of organisations from a wide range of industries use a BC employee survey to measure the engagement of their employees. Only the organisations with the highest level of overall employee engagement qualify for the top 100.
BC have recognised Baylis’ aim of continuing to build on employee relationships and, by doing so, increasing its customer service levels. In ‘Best Workplace Factors’ they noted that all leaders of the business have an open door policy with employees, who all know that they can approach any one of them, about any subject, without fear or favour.
The present Baylis leadership team of Julian Bawdon, Jeremy Bowman, Dave Jones, Andy Robbins and Dave Williams - all from Gloucestershire - have over eighty years combined experience with Vauxhall. All of them were senior managers within the company before taking over the running of the business.
Since 2014, a programme of modernisation and improvement has seen the complete refurbishment of Baylis branches in Cheltenham, Cirencester, Gloucester and Hereford. Work on re-developing the Worcester facility is currently underway. There has also been a major investment in new technology behind the scenes, especially in equipping the workshops, parts operations and accident repair centres. In recent years Baylis has introduced a service plan scheme, which enables customers to fix the price of their car’s maintenance for up to five years, and spread the cost of future bills.
Today Baylis employs over 300 dedicated staff, many of whom have been with the Vauxhall franchise all their working lives. It also invests heavily in employee development and training, and has an apprenticeship programme recruiting young people for all departments annually. The company is always keen to recruit outstanding individuals who are looking to further their careers in the motor trade.
Baylis, who aim to be the retailer of choice for customers and employees, are also actively involved in supporting local community projects. Staff have raised money for Breast Cancer, St Richard’s Hospice, The Milestone School, The Brain Tumour Charity and many other good causes. The company has also provided kit for local youth football and cricket teams, and is presently media sponsor to Gloucester City Football Club.