Vehicle Technician/Mechanic - Merthyr Tydfil
Job Role
You will work on vehicles in a team of technicians, reporting to an experienced Service Manager and supported by two service advisors. You will help to ensure that our customers receive the best experience and are able to safely drive their vehicles away with peace of mind.
Skills required
· Qualified to diagnose and complete vehicle repairs and servicing, following established procedures and quality control standards
· To demonstrate a desire to repair every customer’s vehicle correctly
· To always follow health and safety legislation and internal procedures
· To work positively with colleagues and help others when required
· Able to work efficiently and unsupervised
· Able to analyse work orders carefully to understand a vehicle’s condition, the accuracy of the diagnosis and what work has been agreed to and to swiftly clarify anything that is unclear
· To understand which parts and tools will be required for a repair or service and to analyse the quality of parts
· Able to plan work to ensure that a Vehicle Health Check (VHC) is recorded swiftly to enable the Service Advisor to schedule additional work if necessary
· Confident use of the computer to accurately record VHC details, including labour hours required
· Able to write clearly and legibly with accuracy when recording repairs identified or conducted, the parts required and the labour involved
· To be able to identify and accurately record warranty repairs
· Clear communication with the Service Advisor or Workshop Controller and the Parts Department when necessary
· When required, is able to communicate clearly with a customer to explain a technical issue
· To safely and securely maintain tools, equipment, and other materials
· Adaptable to performing other reasonable activities from time to time
· Mobility to complete service and repairs
· Full UK driving licence with the ability to drive manual and automatic vehicles
Knowledge required
· The retail motor industry and automotive systems in general
· Retail/wholesale standards
· Relevant local, national, and European regulations and laws pertaining to the automotive industry
· Vehicle legislation, consumer legislation, and trade practices
· New models and recent improvements through technical bulletins, training courses, technical magazines, etc.
· The manufacturer’s new and recent products
· Competitors’ services and repair price structures
· The retail facility’s organisational structure
Working Hours
Full-time, Permanent
Monday to Friday 08.30 to 17.00
Salary: £35K OTE
Employee Benefits
At Baylis, we’re committed to providing great rewards to the people who drive our success. Whether it’s taking care of your health, providing for your future, or making sure your needs are met, the below Baylis benefits are available to all staff:
Modern, safe, and clean working environment
Excellent pay package including an achievable bonus scheme
Company Pension Contribution
31 days paid holiday (including bank holidays) rising by 1 day after 5 years, 10 years, and 15 years of service
Full training programme with National accreditation
Free MOT and 50% discount on services
New & used car staff offers
Discounted new car leasing scheme
£10,000 death in service benefit
Free eye test, dental & therapy treatments
Up to £25,000 personal accident benefit
Online discounts at many popular shops
Social Events arranged by our social committee
Schedule:
- 8-hour shift
- Monday to Friday
- Overtime
Supplemental pay types:
Ability to commute/relocate:
- Merthyr Tydfil: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
