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Master Technician / Diagnostic Technician - Cheltenham

Baylis Vauxhall is a medium-size business in the automotive sector. We are inclusive, bold, and customer-centric with a goal to be the retailer of choice for customers and employees.

Our sites include:

  • Safe working environment
  • Modern and clean workshops and showrooms
  • Growth opportunities
  • On the job training

We currently have a Master Technician position at our Gloucester dealership.

Job Role

You will work on vehicles in a team of 12 technicians, reporting to an experienced Service Manager and supported by the Workshop Controllers. You will help to ensure that our customers receive the best experience and are able to safely drive their vehicle away with peace of mind.

Skills required

· Qualified to diagnose and complete vehicle repairs and servicing, following established procedures and quality control standards

· To demonstrate a desire to repair every customer’s vehicle correctly

· To always follow health and safety legislation and internal procedures

· To work positively with colleagues and help others when required

· Able to work efficiently and unsupervised

· Able to analyse work orders carefully to understand a vehicle’s condition, the accuracy of the diagnosis and what work has been agreed to and to swiftly clarify anything that is unclear

· To understand which parts and tools will be required for a repair or service and to analyse the quality of parts

· Able to plan work to ensure that a Vehicle Video Health Check (VHC) is recorded swiftly to enable the Service Advisor to schedule additional work if necessary

· Confident use of the computer to accurately record VHC details, including labour hours required

· Able to write clearly and legibly with accuracy when recording repairs identified or conducted, the parts required and the labour involved

· To be able to identify and accurately record warranty repairs

· Clear communication with the Service Advisor or Workshop Controller and the Parts Department when necessary

· When required, is able to communicate clearly with a customer to explain a technical issue

· To safely and securely maintains tools, equipment, and other materials

· Adaptable to performs other reasonable activities from time to time

· Mobility to complete service and repairs

. Attend manufacturer training programs to attain Master Technician accreditation to include electric vehicle qualification.

· Full UK driving licence with an ability to drive manual and automatic vehicles

Knowledge required

· The retail motor industry and automotive systems in general

· Retail/wholesale standards

· Relevant local, national, and European regulations and laws pertaining to the automotive industry

· Vehicle legislation, consumer legislation, and trade practices

· New models and recent improvements through technical bulletins, training courses, technical magazines, etc.

· The manufacturer’s new and recent products

· The retail facility’s organisational structure

Working Hours and Salary

Full-time, Permanent

Monday to Friday 08.30 to 17.00 and alternate Saturday mornings (overtime rate) 08.30am to 12.30pm

Salary: £26,000 to £30,000

With Bonus and Overtime £35k OTE

Employee Benefits

At Baylis, we’re committed to providing great rewards to the people who drive our success. Whether it’s taking care of your health, providing for your future or making sure your needs are met, the below Baylis benefits are available to all staff:

Modern, safe and clean working environment

Excellent pay package including an achievable bonus scheme

Company Pension Contribution

Up to £2K employee referral bonus

31 days paid holiday (including bank holidays) rising by 1 day after 5 years, 10 years and 15 years service
Full training programme with National accreditation

Free MOT and 50% discount on services
New & used car staff offers

Discounted new car leasing scheme
£10,000 death in service benefit
Free eye test, dental & therapy treatments
Up to £25,000 personal accident benefit
Online discounts at many popular shops

Social Events arranged by our social committee

Ref: MTDT-Chelt

Working Hours Full Time
Location Baylis Cheltenham
Salary £35k OTE
Benefits Pension, Overtime & Bonus
Closing Date 31/08/2022
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