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Service Advisor Cheltenham

Job description


We currently have a position at our Cheltenham dealership for a Service Advisor.
The role involves all or some of the following tasks:

The SERVICE ADVISOR must have knowledge of:

Appropriate telephone techniques and etiquette.
Safety policies and procedures.
Automotive systems (e.g., understanding of basic vehicle layout, function, and location of parts)
Warranty guidelines and how to accurately apply them to warranty service orders (warranty policies and procedures)
Retail/wholesale standards and adherence to those standards.
The retail facility’s organisational structure.
High level of telephone contact, including handling multiple phone calls
Ability to manage own time and work flow
What the Work Involves

High level of contact with external and internal customers
High level of paperwork.
Attention to detail
Ability to work independently
Work in a busy, active, lively environment
Ability to write clearly and legibly and to listen and document items accurately
A professional appearance and an enthusiastic attitude
Ability to remain positive in stressful situations
Ability to manage own time and workflow
Employee Benefits

At Baylis, we’re committed to providing great rewards to the people who drive our success. Whether it’s taking care of your health, providing for your future or making sure your needs are met, The below Baylis benefits are available to all staff:

31 days paid holiday (inc bank holidays) rising by 1 day after each 5 years worked
Excellent pay package
Company Pension Contribution
Large modern showrooms and workshops
Free MOT and 50% Discount on Services
New & used car staff offers
Death in service Benefit
Free eye test, dental & therapy treatments
Up to £25,000 personal accident benefit
Online discounts at many popular shops

Job Types: Full-time, Permanent

Salary: £18,000.00-£28,000.00 per year

Expected start date: 30/11/2021

Job Types: Full-time, Permanent

Salary: £18,000.00-£28,000.00 per year

Ref: SV-Chelt

Working Hours Mon-Fri & Alternate Sat AM
Location Baylis Cheltenham
Salary £18,000-£28,0000
Benefits Excellent Commission Scheme and Baylis benefits package
Closing Date 31/12/2021
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