As a Sales Executive at our Vauxhall dealership in Merthyr Tydfil, you will play a key role in delivering an outstanding customer experience while driving new and used vehicle sales. You will engage with customers both in the showroom and through digital enquiries, identify their individual requirements, present suitable vehicle and finance options, and manage the sales process through to handover. Success in this role requires excellent communication skills, a customer-first approach, and the ability to achieve sales targets while building long-term customer relationships.
- Company car for private use
- 31 days paid holiday (including bank holidays), rising by 1 day after every 5 years of service
- Up to £22,500 basic salary with an on-target earnings (OTE) of £40,500 per annum
- Company pension contribution
- Annual company events
- Bespoke induction and development training
- Staff discounts on vehicle purchases and servicing
- Death in Service benefit
- Free eye tests, dental and therapy treatments
Who You Are
- Have at least 3 years' experience in a customer-facing retail role
- Previous automotive sales, retail sales or call centre experience is preferred
- Proven ability to deliver exceptional customer service with a charismatic personality and strong emotional intelligence
- Demonstrate excellent active listening skills to understand customers' wants, needs and requirements
- Have a proven track record of achieving sales targets
- Be able to analyse situations, identify potential challenges and provide effective solutions
As a Sales Executive
- You will have excellent interpersonal skills to build rapport and deliver outstanding customer experiences
- You will be self-motivated with the ability to thrive in a target-driven environment
- You will be able to prioritise tasks and manage your time effectively
Main Duties
- Greet customers and guide them through the vehicle buying process
- Understand customer needs and recommend suitable vehicles
- Provide detailed information on vehicle features, specifications, pricing and finance options
- Achieve monthly and quarterly sales targets for new and used vehicles
- Develop and maintain a pipeline of prospective customers through proactive follow-ups and networking
- Stay up to date with the latest Vauxhall models, features and industry trends
- Conduct vehicle demonstrations and accompany customers on test drives
- Follow up with customers after purchase to ensure satisfaction and encourage repeat business and referrals
- Work closely with colleagues across the dealership, including finance, service and management teams, to ensure a seamless customer experience
- Complete all required paperwork, including sales agreements, finance applications and vehicle registrations
- Ensure compliance with all regulatory and company policies
Why Baylis?
At Baylis, we're committed to rewarding the people who drive our success. Whether it's supporting your health and wellbeing or helping you plan for the future, we offer a comprehensive range of benefits to ensure you feel valued.
We are also open to recruiting candidates with strong people management experience from the following sectors:
- Retail
- Hospitality
- Building Industry
Working Hours
42.5 hours per week, worked across 5.5 days, with one weekday off each week, working every Saturday and alternate Sundays.