Customer satisfaction is an important part of our ethos here at Baylis, the opinions and experiences our customers experience play an important part in how we're performing across the business and shows a clear measure of what we're doing right or wrong. We are proud to possess a Judge Service score of 96% which is the total percentage of customers who would recommend us to their friends and family. This score is based on 3,300 customer reviews.
So who are Judge Service?
Judge Service ask our customers for feedback about their experience with us, once the survey is completed the results get sent to us. With this instant customer satisfaction we can address any issues straight away and also recognise great service.
Baylis is renowned as a leading Vauxhall car dealer in the South West of England and is one of the largest independently managed Vauxhall groups in the UK. Our dealerships are located in Gloucestershire, Herefordshire and Worcestershire, we stock both new and approved used Vauxhall cars and vans and offer a variety of services such as finance options, part exchange and the Motability Scheme for eligible customers and can provide an extensive range of aftersales services including servicing, MOT, parts and health checks. Our Accident Repair Centres are available for all makes of vehicle.